The use of AI in mental health solutions is a growing trend, with vulnerable individuals turning to AI chatbots to manage their mental health issues.
This trend is driven by the ease of access to chatbots, their sympathetic nature, and the feeling of privacy they provide, which is particularly important given the stigma surrounding mental health issues.
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However, many chatbots were not designed for this purpose, and it is essential to draw a clear line between AI designed for mental health care and that which is not.
The lack of regulation and oversight in this area is a concern, with some headlines warning that ‘there are no guardrails’.
AI has potential in mental health solutions, but requires careful design and regulation.