A Johannesburg mall has introduced an innovative service, providing on-demand sign-language interpreting via QR codes.
This service is part of a larger trend of accessibility innovation in South Africa, transforming the way people experience public spaces.
Living in the Scroll, where thumbs have permanent muscle memory from swiping, is a reality for South Africa's device-scroller generation.
This development signals a future where retail tech is more accessible and inclusive for all.
Author's summary: QR codes enhance mall accessibility in South Africa.