Workers Spend a Quarter of the Week on Admin Tasks
According to a survey of 2,001 UK employees and 205 decision-makers, 76% of workers spend a large proportion of their working week on admin tasks, reducing morale and increasing burnout.
- Workers lose an average of 9 hours a week to "shadow work", nearly a quarter of a 40-hour week.
- 12 minutes of focus are lost every time they switch back to core tasks.
- Activities such as planning business travel, filing expense claims, and managing team admin contribute to "shadow work".
Half of UK employees identified shadow work as the biggest driver of burnout, and more than half reported that these tasks negatively affect their job satisfaction.
Author's summary: Workers waste a quarter of their week on admin tasks.